The Best Policey about the Refund
- Refund Eligibility Period: After purchasing a subscription or service from nexotts.com, you are eligible for a partial refund within a specified period. This policy includes:
- Within 3 Days: You can request a refund of 65% of the purchase amount.
- After 3 Days: You can request a refund of 45% of the purchase amount.
- How to Request a Refund: To initiate a refund, please contact our customer service team within the applicable refund period. Make sure to provide all necessary details, including your order number and the reason for your refund request. Refunds will be processed based on the payment method used during the purchase.
- Refund Process Time: Once your refund request is approved, please allow up to 7 business days for the refund to reflect in your account. The exact timing will depend on your bank or payment provider’s processing times.
- Exceptional Circumstances: In some cases, outside the specified refund periods, we might consider refund requests on a case-by-case basis. The applicable refund percentage will still apply.
- Non-Refundable Packages: The refund policy does not apply to the 1-month and 3-month subscription packages. These packages are non-refundable once purchased.
- Final Decision: The decision of nexotts.com regarding refund requests will be final.
- Changes to the Refund Policy: nexotts.com reserves the right to change this refund policy at any time without prior notice. It is recommended to review our policy periodically.
Thank you for choosing nexotts.com. If you have any questions regarding this refund policy or need further assistance, please don’t hesitate to contact our customer support team.
